![]() ![]() The first thing we recommend is check the email client configurations information is correct, but if the configuration is correct that means the TLS version supported by your Mac operating system or your Apple Mail versions do not support the versions allowed on our servers. If you are on a computer with Mac operating system and using Apple Mail and trying to connect to our mail server you will get the message "Can not connect to the mail server". Therefore, it is necessary to disable it on servers that must comply with PCI requirements. ![]() ![]() As has already been announced and is public knowledge version 1.0 of the TLS protocol is not secure and in fact neither is version 1.1. ![]()
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